Brand purpose came up in conversation this week with a global brand team. The CEO was concerned that work done to date by the brand team and their agency risked…
Service businesses are so inherently complex that service breakdowns are inevitable. I experienced just such a breakdown last night, during a dinner to celebrate my dad’s 84th birthday at a…
The resurrection of an old and outdated brand is a daunting challenge at the best of times. For clothing brand K-Way, a phoenix-like revival was literally needed. A fire razed…
Managing distinctive brand assets (slogans, colours, logos etc.) requires a careful balance of freshness on the one hand and consistency on the other. British cake brand Mr Kipling suffered from…
Last weekend I experienced the mind-blowing, chest-rattling, foot-stomping experience that is Beyoncé’s, global, 57 date Renaissance tour. Along with Mrs Taylor, two of my daughters and 62,847 others, we made…
The Mr and Mrs Smith boutique holiday club is one of my favourite personal brands. So, I was interested to read that the brand has recently been acquired by Hyatt…
Blog post by Prasad Narasimhan, Managing Partner for Asia based in Bangalore with a passion for service brand projects Across markets, the lines between product & service are blurring. No…
Post by David Nichols, Group Managing Partner and brandgym's Global Head of Invention. Brands are increasingly seeking to partner with entertainment programs to reach younger consumers, less likely to watch…
Fantasy is a popular creative device used by advertisers to build brands across categories. From high-tech brands like Apple Watch and Samsung to everyday consumer goods brands across foods, personal…
Jaguar Landrover's brand portfolio strategy hit the headlines last week. The upmarket care maker announced plans to drop the Land Rover brand, as part of its "Reimagine" strategy. The company will…