Direct Line is again a well-deserving winner in the IPA Advertising Effectiveness Awards, building on their 2016 success that I posted on here, when I reported on a campaign that built…
'Brand properties' help build the distinctive memory structure that gets your brand recalled when people are making buying decisions, as we posted on here. And a 'brand character' is one of the…
"Focusing on driving loyalty with existing customers is the best way to grow, right?" asked the CMO of a major retail client this week. "Analysis shows that if we get loyal…
In a recent brand-led innovation project, we discussed Mark Ritson's latest column that has added fuel to the fire of debate about distinctiveness versus differentiation (1). "There is a worrying trend…
At my local Dutch supermarket yesterday, I stared in utter confusion at the shelf of soya drinks, faced with explosion of possible choices & combinations. And I'm not alone. In supermarkets…
In this final post on 'big brands under attack', we propose how big brands are fighting back, covering both brand strategy and operating model. In a previous post here we showed…
Brand architecture can be a theoretical and over-intellectual process that takes place in a conceptual vacuum, divorced from business reality. One resulting problem is brand proliferation, where a company tries…
Headlines today are full of stories about big brands losing out to smaller, fast growing ‘insurgent brands’; some articles go as far as predicting the demise of big brands altogether.…
The headlines today are full of stories about big brands losing out to smaller, fast growing ‘insurgent brands’, such as Halo Top ice cream, Skinny Pop popcorn and Dollar Shave…
Getting close to consumers to build 'consumer intimacy' has always been a priority for marketers. And, if anything, this is becoming more important in today’s world where attitudes and habits…