"We know we should grow the core. But our sales force and retail customers demand innovation and new products to give us support!" This challenge was shared during a workshop I recently…
Post by David Nichols, Group Managing Partner and Head of Invention I recently read a great article in Inc. magazine about big US retailer Best Buy and its comeback from…
Microsoft's market valuation pulled ahead of Apple for the first time since 2010, confirming how effectively CEO Satya Nadella has revitalised the once ailing company. The share price has trebled since…
"Focusing on driving loyalty with existing customers is the best way to grow, right?" asked the CMO of a major retail client this week. "Analysis shows that if we get loyal…
The re-launch of Triumph motorcycles is a great example of brand rejuvenation. A surge in bike sales boosted 2016/17 revenues +22% to £499 million, with pre-tax profits growing by almost 50% (year…
An email from the AA breakdown service stretching into new markets grabbed my attention this morning. It was promoting Car Genie, a little device that plugs into you car and lets you…
Too often, when it comes to innovation, brands look to stretch to new categories or bring whole new benefits before actually looking closer at the core, where there may be…
Big consumer brands face many challenges today, including retailer pressure, rising commodity prices and new, smaller 'insurgent brands'. Despite these challenges, big brands are not doomed to die, as the…
The media is full of stories about big brands declining and even facing extinction. The dominant narrative is as follows: Big brands are losing out to smaller 'insurgent brands' These…
It's great to see the brand strategy coaching work we did for Pukka Pies* last year coming to life, with recent news of a total brand re-launch program. As I explore…