THE BLOG

The title of the post is a quote from the former brand director of Orange, the mobile phone network. With "head in the clouds" she was referring to the way…

The Apple Mac campaign starring UK comedians Mitchell and Webb, is the best thing I've seen in 2007, if not the decade, if not ever. They must be up to…

I'm often asked for good books to read, so I thought I'd share a few of the ones that have had a real impact on my life. Not just books…

This is the second post on the subject of helping the board get what branding is really all about. In the last post we looked at cut-through and customer focus.…

On one of our big projects in financial services we were struggling to get board level approval to some of the brand strategy work. On discussing this with the project…

The quote in the title is from ad legend David Ogilvy. I was prompted to dig it out by Richard's post on ensuring the strategy shouts out loud in your…

You may remember that a few weeks ago I asked for feedback on 4 possible cover ideas for the cover of WTS? the book. It will be different from the…

I love to bits Richard's latest post over at adliterate, which is well worth a visit. What he says is simple but seems to be a belief lacking in many…

I am thrilled to bits that the 4th book in the brandgym series has just lifted off. "Return on Ideas" is written by my business partner, David Nichols, and is…

A great story from Oliver on his experience of how restaurant Sticky Fingers responded to a bad experience he had with them. He blogged about his complaints, which prompted a…