THE BLOG

I posted last year on the runaway success of Apple's App Store, where you can easily and cheaply download loads of cool applications for your iPhone or iPod Touch. In…

Brawn F1, the racing team that rose from the ashes of Honda, scored an amazing 1-2 win in the 1st grand prix of the year in Melbourne with drivers Jenson…

Its 10 years ago this month that South African Breweries moved its main stock market listing to London, reflecting an ambition to become a global beer giant. And what a…

Jordans is one of the nicest brands I've been lucky enough to work on. Its pretty rare that you get to work on a big brand where the founders are…

Leading chocolate company Cadbury made a pretty amazing announcement last week. By this summer all the cocoa beans and sugar in its chocolate will be fair trade. Yup, that's right.…

Andy from Pump, a great ad agency I'm working with in South Africa, is a source of great stories on brand growth. Here's one such story, about the power of…

There are a few silver linings to the dark clouds of recession that hang over us. One of them is very early signs of an end to what I call…

We believe that this is the year when growing the core finally gets the profile it deserves. Today's tough times will force us to spend more time growing the profitable…

I am in awe of successful service businesses, like Pret a Manger and Amazon. Delivering great service consistently is mind-bogglinlgy difficult. And inevitably, shit happens. One of the lessons I…

Almost 2 years ago, back in June 2007, a post here called "Is innocent about to lose its way?" made the following prediction:"The real risk for the brand is of…